Find quick answers, helpful guides, and expert support for all your banking and fintech needs.
Whether you’re opening an account, sending international payments, or verifying your identity — we’re here 24/7 to assist you.
At Wittkoff Global, customer support is more than a service — it’s a partnership.
We’re here to ensure your experience with our fintech platform is seamless, secure, and fully supported at every step.
Below, you’ll find dedicated sections to guide you through our most frequently used services and topics.
🏦 Account & Verification
Learn how to open your account, upload verification documents, and complete KYC checks.
💳 Payments & Transfers
Understand how to send and receive global payments, convert currencies, and withdraw funds.
💼 Business & Corporate Services
Get help with multi-user accounts, corporate cards, and API integrations.
🔐 Security & Privacy
Learn how we protect your data, manage access, and comply with financial regulations.
📊 Reporting & Analytics
Access your transaction history, statements, and reporting dashboard features.
🌍 Technical & Integration Support
For developers and partners using the Wittkoff API — troubleshooting and best practices.
Simply click “Open Account” and complete your KYC verification online.
You’ll receive access credentials within minutes after approval.
You can hold, send, and receive in USD, EUR, GBP, and more than 40 supported currencies.
Local payments (ACH, SEPA, FAST) are processed instantly.
International SWIFT transfers usually settle within 1–2 business days.
All data is encrypted (AES-256), stored securely, and monitored in compliance with FinCEN, OFAC, GLBA, and CCPA.
All data is encrypted (AES-256), stored securely, and monitored in compliance with FinCEN, OFAC, GLBA, and CCPA.
Our KYC process typically takes just 3–10 minutes.
In rare cases, when additional documentation is required (for example, company formation papers or tax documents), verification may take up to 24 hours.
You will receive instant notifications by email once your verification is complete and your account is activated.
We support over 40 currencies, including USD, EUR, GBP, CHF, AED, and many more.
All accounts feature real-time FX conversion, allowing you to hold, send, and receive funds in multiple currencies simultaneously.
This makes it easy to operate internationally, whether you’re an exporter, freelancer, or corporate client.
You can fund your account using bank transfers (ACH, SEPA, SWIFT) or through linked payment networks such as Stripe or Cenoa.
For local payments, deposits are usually processed instantly.
International wire transfers may take 1–2 business days, depending on the originating bank and intermediary institutions.
No. Wittkoff Global does not charge monthly maintenance or minimum balance fees.
We operate on a transparent, pay-per-use model, meaning you only pay for transactions (like international transfers) where costs are clearly displayed before confirmation.
You can withdraw funds anytime through local or international channels.
For USD: via ACH or wireFor EUR/GBP: via SEPA or Faster Payments
Yes. Wittkoff Global integrates seamlessly with e-commerce platforms such as Shopify, Amazon, Etsy, and WooCommerce through API or partner connectors.
You can receive customer payments directly into your Wittkoff Global account and convert earnings at competitive rates — no hidden costs, no delays.
Extremely secure. We use AES-256 encryption, SSL/TLS protocols, and multi-factor authentication (MFA) for every login and transaction.
Our systems are continuously monitored by internal security teams and independent auditors.
We also conduct quarterly penetration testing and comply fully with PCI DSS Level 1 for payment card data protection.
Yes. Wittkoff Global provides both virtual and physical debit cards.
Virtual cards are perfect for online transactions, while physical cards can be used globally for in-store purchases or ATM withdrawals.
Corporate clients can issue multiple cards for employees, define spending limits, and monitor expenses in real time via the dashboard.
Contact Us
Whether you need a global account or partnership information, our team is available 24/7 to support you.
